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FAQ - Elemente Cosmetics
 
Q1
:
What sets Elemente Cosmetics apart from other cosmetics in the market?
A1
:
Elemente Cosmetics have been approved by the regulatory authorities of many countries. The products have passed strict tests and contain no harmful substances.

Elemente Cosmetics are rich in Oxyginberry Complex, which is made from the extracts of precious ingredients: Ginseng Berry, Cactus Fruit, Cactus, Grape Seed, Rose and Seaweed. Countless hours have been devoted to the development and formulation of Oxyginberry Complex. Using state-of-the-art technology, the essence from each ingredient is extracted, and without destroying any of the nutrients, the essences are then thoroughly blended to the correct proportions. Oxyginberry Complex combines nature’s finest to bring the ultimate nourishment to skin, placing Elemente Cosmetics in a class of their own.

Q2
:
Many cosmetics on the market are “hypoallergenic”. Does this mean that I will not have an allergic reaction from using them?
A2
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There are no standards for using the term “hypoallergenic”. Contrary to what we think, cosmetics labeled “hypoallergenic” can contain substances that irritate and damage the skin.
Moreover, there are countless individuals with different allergies, so there is no guarantee that nobody will be allergic to a particular product.
Q3
:
If a product is “dermatologist-tested”, does it mean that I will not have an allergic reaction from using it?
A3
:
Like “hypoallergenic”, "dermatologist-tested" is often a term that cosmetic and skincare companies use to assure but not necessarily to protect consumers. Look out for details such as the number of people the product has been tested on, testing duration, and test results before you decide to use it.
Q4
:
If a product is labeled “all natural” or “organic”, does it mean I will not have an allergic reaction from using it?
A4
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It is possible to have an allergic reaction or other irritation from products labeled "all natural" or "organic." Find out about the ingredients in a product before you decide to use it.
Q5
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Will Elemente Cosmetics cause any allergic reaction?
A5
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Everyone’s skin is different and we advise you to do a patch test before applying any product to your face.
Q6
:
Can cosmetics cause acne?
A6
:
There are many causes of acne. To minimize and control acne flare-ups, take good care of your skin. Use a mild soap or cleanser to gently wash your face twice a day; always wash off makeup before you sleep. Some cosmetics do trigger acne, so make sure to choose makeup and skincare products that don't clog pores.
Q7
:
I have acne. What kind of cosmetics can I use?
A7
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People with acne should choose cosmetics that do not clog pores. Good skincare habits will also help greatly.
Q8
:
Can cosmetics harm the skin?
A8
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Proper skincare and correct usage of cosmetics do no harm, and protect skin from environmental aggressors and destructive UV rays. You can take simple steps to achieve this. Use skincare products before makeup in your daily routine. Avoid harmful and pore-clogging cosmetics. Thoroughly remove makeup and cleanse your face before you sleep. With good skincare and makeup habits, your skin will look more radiant.
Q9
:
What are the functions of Oxyginberry Hydrating Facial Powder?
A9
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(1) Set makeup: Wear Oxyginberry Hydrating Facial Powder over foundation to help makeup last longer. Enjoy a cooling sensation when water microcapsules break upon contact with skin to release Oxyginberry Complex, which is instantly absorbed by the skin to help increase skin’s hydration and suppleness.

(2) Nude look: Apply Oxyginberry Hydrating Facial Powder after Oxyginberry Firming Essence. Multi-reflective particles in Oxyginberry Hydrating Facial Powder diffuse light to minimize the look of pores, lines and skin imperfections and give the appearance of glowing skin.

Q10
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How do I use Oxyginberry Hydrating Facial Powder?
A10
:
Dip the brush provided into the powder. You can also use the brush to pick up powder from the inner cap. Tap the brush to shake off loose powder. Then brush the powder evenly over your face and neck in downward strokes.
Q11
:
Why is there a refreshing sensation when I apply Oxyginberry Hydrating Facial Powder?
A11
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Oxyginberry Hydrating Facial Powder contains water microcapsules that break upon contact with skin to release Oxyginberry Complex, which is instantly absorbed by the skin to help increase skin’s hydration and suppleness.
Q12
:
Why is the refreshing sensation stronger from a newly-opened product?
A12
:
The water microcapsules in Oxyginberry Hydrating Facial Powder will dry up over time. However, the lessening of the refreshing sensation from a product that has been opened for some time has no impact on the product’s efficacy.
Q13
:
What are the functions of multi-reflective particles?
A13
:
Multi-reflective particles in Oxyginberry Hydrating Facial Powder diffuse light to minimize the look of pores, lines and skin imperfections and give the appearance of glowing skin.
Q14
:
Is Oxyginberry Hydrating Facial Powder suitable for men?
A14
:
Oxyginberry Hydrating Facial Powder, with its refreshing sensation and Oxyginberry Complex that is instantly absorbed into the skin to help increase skin’s hydration and suppleness, is suitable for men’s use.
Q15
:
Other Elemente products have a shelf life of 3 years. Why is the shelf life of Oxyginberry Hydrating Facial Powder half that?
A15
:
Oxyginberry Hydrating Facial Powder contains water microcapsules that will dry up over time. Hence, please close the cap and inner lid tightly after use.
Q16
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What is the difference between Translucent Loose Powder and Oxyginberry Hydrating Facial Powder?
A16
:
Oxyginberry Hydrating Facial Powder is more suitable for dry skin. It contains microcapsules that release Oxyginberry Complex upon application, making it easy for the skin to absorb moisture and nourishment.

Translucent Loose Powder is suitable for oily skin. Its ability to set makeup is more apparent and helps skin stay flawlessly matt all day.

Q17
:
What is the difference between Sheer Compact Powder and other powders in Elemente Cosmetics?
A17
:
Small and portable, Sheer Compact Powder is perfect for carrying in your handbag and convenient for touch-ups on the go.
Q18
:
What is the difference between Perfect Cover Compact Foundation and Sheer Compact Powder?
A18
:
Sheer Compact Powder imparts a sheer, matt finish without caking. It also sets makeup beautifully and effectively controls shine.

Perfect Cover Compact Foundation is more ideal for hiding blemishes and can be used without applying foundation first. If applied after foundation, it provides even better coverage and luminosity.

Q19
:
What is the difference between Sheer Natureal Foundation and Perfect Cover Cream Foundation?
A19
:
Sheer Natureal Foundation continuously hydrates skin while giving a natural, translucent finish. Perfect Cover Cream Foundation hides skin imperfections better. Choose one based on your preference. For example, if you want natural coverage for under-eye circles, use Perfect Cover Cream Foundation for the eye area and Sheer Natureal Foundation on other parts of your face. Generally, Sheer Natureal Foundation is ideal for outdoor activity. Perfect Cover Cream Foundation is recommended for formal events.
Q20
:
What is the difference between Lengthening & Volumizing Mascara and Lengthening & Volumizing Mascara (Waterproof)?
A20
:
While Lengthening & Volumizing Mascara (Waterproof) lasts longer and gives lashes better curls, Lengthening & Volumizing Mascara is easier to clean off.
Q21
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What are the black fibers on the Lengthening & Volumizing Mascara brush?
A21
:
The fibers on the Lengthening & Volumizing Mascara brush help lengthen the eyelashes upon application of the mascara. Dolling yourself up has become much easier!
Q22
:
Why must I discard Lengthening & Volumizing Mascara, Liquid Smudgeproof Eyeliner, and Enchanting Eyeshadow 90 days after opening?
A22
:
Products that are used around the eyes, especially mascara wands, will accumulate bacteria over time. This could pose a danger to the eyes, so it is best to discard the products 90 days after opening. To prevent any infection, clean off all makeup thoroughly before sleep. Products that are unopened can be used until their expiry date.
Q23
:
Can injury occur from using mascara?
A23
:
The most common injury in applying mascara is from scratching the eye with a mascara wand. Eye infections can result if scratches go untreated. These infections can lead to ulcers on the cornea, loss of lashes, or even blindness. Never apply mascara while riding in a car, bus, train or plane. Do not add water to mascara when it is dry.
Q24
:
Do I need to shake Liquid Smudgeproof Eyeliner before use?
A24
:
No.
Q25
:
How do I remove makeup?
A25
:
You can use a facial cleanser like Hydrating Foaming Facial Wash, or a good makeup remover like Foaming Mousse Cleanser.
Q26
:
Why do Elemente Cosmetics makeup sponges expand when they come into contact with water?
A26
:
Elemente Cosmetics makeup sponges are hydrophilic sponges that contain skin-protective vitamin E and are not made of latex. They naturally expand in water, making it easier to remove bacteria during cleaning. Such sponges have soft surfaces and do not damage skin’s protective hydrolipid layer, ensuring that skin stays moisturized. Hydrophilic sponges are suitable for sensitive skin as they have low risk of triggering allergic reactions. Plus, vitamin E protects the skin from damage by environmental aggressors and oxidation, thus delaying visible signs of aging. Hydrophilic sponges are also a more environmentally-friendly choice as they are biodegradable.
Other makeup sponges made of latex have no protective benefits to the skin, and may even trigger allergic reactions. They have rough surfaces that scratch away the skin’s protective layer and a pungent rubber odor. In addition, latex sponges are non-biodegradable.
Elemente Cosmetics makeup sponges return to their original shapes and sizes when dry.
     
 
 
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